Welcome to Fitbuddy!

We want to make sure you fully understand how our subscription renewals work. Please read this policy carefully to avoid any surprises.

1. Subscription Plans

1.1 Auto-Renewal

Fitbuddy subscriptions renew automatically at the end of each billing cycle. This means you will continue to have access unless you cancel your subscription before the renewal date.

1.2 Billing Cycle

Subscriptions are billed regularly based on your chosen plan (e.g., monthly or yearly).

2. Renewal Notification

2.1 Notification Before Renewal

Before your subscription renews, Fitbuddy will send you an email reminder with details such as:
The renewal date
The subscription plan
The amount to be charged

2.2 Cancellation Option

The renewal email will also explain how to cancel your subscription if you do not want to renew.

3. How to Manage Renewals

3.1 How to Cancel

If you want to stop automatic renewal, you must cancel before the renewal date.
Follow the instructions in the renewal email or contact us at [email protected].

3.2 Cancellation Deadline

To avoid being charged, you should cancel at least 48 hours before the renewal date.

4. Renewal Charges

4.1 Automatic Billing

The renewal payment will be automatically charged using the payment method linked to your Fitbuddy account.

4.2 Price Changes

Fitbuddy may update subscription prices. If this happens, we will notify you in advance before your next billing cycle.

5. Refunds for Renewals

5.1 Refund Policy

Renewal charges are non-refundable. However, if you think there was a mistake or special circumstances, please contact our support team for help.

6. Changes to the Renewal Policy

We may update this policy from time to time. If there are important changes, we will let you know.

7. Contact Us

If you have any questions or concerns, feel free to email us at [email protected].